For healthcare digital agencies
A senior discovery lead, ready when you win the work
Discovery decides whether a health system redesign succeeds. It’s also the phase agencies struggle most to staff with senior, healthcare-fluent people. I’ve led healthcare strategy practices at agencies, and I plug into your team to run the research track and deliver the playbook.
What I do
Stakeholder interviews
C-suite, clinical leadership, marketing, IT and operations.
Patient and physician research
Qualitative and quantitative research with patients, caregivers and referring physicians.
Synthesis
Findings combined with Forrester, Gartner and other industry research.
The final deliverable
A digital strategy playbook and roadmap, presented to the client’s leadership.
How it works with your team
I work under your brand or alongside it, as you prefer. I fit into your process and tools, and I hand off cleanly to your UX, design and development teams.
Have a discovery phase coming up?
Tell me about the project. I’ll reply within one business day.